How to Submit Public Information Requests:
All records or information requests must be made in writing, and submitted by one of the following methods:
- Email it to pia-requests@avfd.com.
- Send it by U.S. mail to PUBLIC INFORMATION REQUESTS 18425 Timber Forest Drive, Humble, TX 77346
- Deliver it in person to 18425 Timber Forest Drive, Humble, TX 77346.
All requests must be made in writing, and will not be accepted or processed if submitted in any way other than those above. Requests received via regular fax, or to individual District employees will not be acknowledged.
You may use the District’s request form, or submit your own written request. In your request, please include the following information:
Your name, date of your request, material you are requesting, date of incident if related to a fire or EMS response, email address, phone number, and if you prefer to receive materials digitally, or as a physical printout.
While some requests may incur costs to process, please do not send any payments with your request. We will contact you prior to processing your request if there will be any charges.
Once submitted, we will confirm receipt of your request. Please allow up to 10 business days to process your request and receive any relevant reports or information. If a ruling through the Office of the Attorney General is required, we will inform you of that request for ruling, and what it may mean for your request.
You may call the department at (281) 852-2181 with any questions about your open records request.
For additional information about the Public Information Act, please refer to the Public Information Act Handbook 2026 by clicking OAG PIA website, or by calling the Office of the Attorney General at 877-OPEN TEX (877-673-6839).